TERMS AND CONDITIONS

These terms and conditions govern your use of the website Diamond Nails.ie (further referred to as the “website or site”), and your relationship with Diamond Nails / DiamondNails.ie  (referred to as the “Company”, “we”, “or “us”). Please read them carefully as they outline your legal rights and liabilities. You should understand that by registering and/or ordering any of the goods on the Site, you agree to be bound by these Terms and Conditions. By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old. If you have any questions on the Terms of Use, please contact info@diamondnails.ie

1. About us

The website is operated by Company and registered in Republic of Ireland under CRO number 391768

2. Contact us

If at any time you would like to contact us you can do so by sending an e-mail to the info@diamondnails.ie

3. Goods Specification

All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products. The information contained on the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided "as is" and "as available" and without warranties or conditions of any kind. We make every effort to display as accurately as possible the colours of our products that appear on our website. However as the actual colours that you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All goods sizes and measurements are in continental sizes and are as accurate as possible.

4. Description and price of the goods

The description and price of the goods you order will be as shown on the DiamondNails.ie at the time you place your order. The goods are subject to availability. Every effort is made to ensure that prices shown on the Site are accurate at the time you place your order. If an error is found, the Company will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel the order, the Company will refund you for the goods where applicable. In addition to the price, you may be required to pay a delivery charge for the goods, as shown in the section on the Site about delivery. The price of the goods and delivery charges are inclusive of VAT.

5. Services and Site Availability

We aim to offer you the best service. However we can’t promise that the services at the Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Site you should report it to info@diamondnails.ie and we will attempt to correct the fault as soon as we can. Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we can. Access to the Site is permitted to you on a temporary basis, and we reserve the right to withdraw any service we provide on our website. We will not be liable, if for any reason, the site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the site, or the entire site, only to users who have registered with us.

6. Payment and security

To ensure Payment Security Diamond Nails.ie use SSL encryption technology supplied by GlobalSign, the most advanced and secure way to process online transactions. You can tell whether a page is secure as https will replace http at the front of Diamond Nails.ie in your browser and a small padlock will also appear. 

PayPal, Credit/Debit Card Payments.

PayPal Payments is our Payment Service Provider (PSP) and we use them to process all card transactions. PayPal use the very latest security technology to ensure that your card details are completely secure when paying on our site. PayPal Payments accept all credit and debit card payments in all currencies. Once you order you will be redirected to PayPal login page to make your purchase through your own PayPal account. No PayPal account? No problem. You can safely checkout through PayPal without an account, simply using your debit/credit card. You can also transfer money directly to our AIB bank account using EFT option. We also offer secured card payments with Cardinity payment provider. You can read more about payments security here

7. Password & Account Security

When you register on our website you will be asked to create a unique password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by email at info@diamondnails.ie and then you must change your password. If the Company has a reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account. You can also use our website without registration as guest.

8. Warranty, Delivery and Returns

The goods you order will be delivered to the address you give when you place your order. We deliver to the Republic of Ireland and Northern Ireland for delivery outside this area please enquire by email at info@diamondnails.ie Every effort will be made to deliver the goods as soon as possible after your order has been accepted. Please check our delivery timing. Delivery charge will be applied at checkout, please view our delivery rates. However, the Company will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, the Company will inform you as soon as possible about the delay. You will become the owner of the goods you ordered when we have received the full payment and we handed the item(s) to the courier. You have the right to cancel the order please check our cancelation policy. You can read more about our Delivery and Returns terms 

All goods supplied by the Company are warranted free from defects for 14 days from the date of supply. This warranty does not affect your statutory rights as a consumer. If you wish to return the goods because you claim that the goods are defective (ie “faulty”) you may do this within 14 days of delivery by first contacting our customer services team at info@diamondnails.ie who will advise you of next steps and then by posting the goods back to us. You may specify whether you require a refund or a product replacement. For more information please refer to our returns policy. Once received, we will examine the potentially defective returned goods and contact you. We will endeavour to process the delivery of a replacement or the refund due to you as soon as possible and, in any case within 3 days of the day we confirmed to you that you were entitled to a refund or replacement for the returned goods.

This warranty does not apply to any defect in the goods arising from, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Company or manufacturer, failure to follow the Company’s instructions, or any alteration or repair carried out without the Company’s approval.  Any goods which you have returned to us because of a defect will, if you have requested a refund, be refunded in full, including a refund of delivery charges for sending the item to you. The postage cost of returning the item to us will also be cover by us. If you have requested a replacement, the replacement will be sent to you free of charge. Where you are not satisfied with the goods for any other reason you can return the goods and follow the procedure described in our returns policy. In all cases the goods must be returned with proof of purchase, in the same condition in which you received them, in the original packaging. Our returns policy does not affects your statutory rights.

Read about shipping cost and time HERE

9. Advertising & Sponsorship

Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

10. Links

When you click on links on our website, they may direct you away from our site. Please note we are not responsible for the privacy practices of other sites and therefore encourage you to read their privacy statements.

11. Privacy

The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting YOUR WEBSITE NAME website/online shop. If you are not happy with this Policy you should not continue to use this website. By visiting YOUR WEBSITE NAME website, you are accepting the terms of this Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. We reserve the right to modify this privacy policy at any time. Any changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. Please check this section periodically for any updates to the Policy.

Information Collected:

We request your name, telephone number, home address, e-mail address when opening an account or signing up for a newsletter. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment details. We may also obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Your data will enable us to fulfil your order, to notify you about important shop functionality changes and for statistical or survey purposes to improve this website and our services to you. From time to time we may also send you (by email) information about products and services and details of promotions and special offers (if you agree previously to it).

If you do not wish to receive this correspondence you can unsubscribe. Alternatively please send an email to us at YOUR CONTACT EMAIL  writing “unsubscribe” in the subject heading and providing us with your name, address in order to enable us to unsubscribe you from the service.

Disclosure:

Please note we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

 

Cookies:

Like most internet sites, we use Cookies to track your online experience on the website. Cookies are necessary to keep track of items in your basket, enable you to checkout, and to allow you to personalize your shopping experience. If you do not accept Cookies you will be unable to use this website. We use cookies for the following purposes:

-So that we can recognise you when you revisit the Site and so that you will not have to re-enter your details each time you visit the Site.

-To speed up your searches and store information about your preferences, in order to customise the Site to your individual interests.

-To track how our Site is used and to improve and update our content.

Third Parties:

Please note we share your personal information with other companies that we have contracted to provide certain services.  These companies are only provided with the information they need to perform their services and we work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone. Companies we work with are: PayPal  online payment provider, GlobalSign SSL security provider, website hosting provider. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

12. Miscellaneous

You may not transfer any of your rights under these Terms of Use to any other person. The Company may transfer its rights under these Terms of Use to another business where the Company reasonably believes your rights will not be affected. If you breach these Terms of Use and the Company chooses to ignore this at the time, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms of Use. The Company shall not be responsible for any breach of these Terms of Use caused by circumstances beyond its reasonable control. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any materials. All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our website shall be raised in writing in English and construed and governed according to the laws of the Republic of Ireland and the Irish courts shall have jurisdiction in all such matters. If you have any queries on the above please contact info@diamondnails.ie

 

Last update DATE 11-05-2016


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